FindEasy Technologies
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Summary
Founder and Team Lead for a technology-focused business initiative, developing digital solutions and exploring technology-driven opportunities.
About
Highly disciplined Hospitality Operations and Technical Support Professional with extensive experience in hotel operations, facility management, and staff supervision. Proven ability to optimize service delivery, resolve complex operational challenges, and enhance guest satisfaction. Currently expanding expertise in Software Engineering and AI, I am seeking a supervisory or operations management role within a reputable hospitality organization to drive operational excellence, integrate digital solutions, and foster a culture of continuous improvement.
Work
Bromford Hotel
|Utility Support Personnel / IT & Technical Operations Assistant
Owerri, Imo State, Nigeria
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Summary
Provided comprehensive operational support and technical assistance across hotel departments, ensuring seamless service delivery and infrastructure functionality.
Highlights
Orchestrated daily operational support across hotel departments, enhancing service delivery and ensuring seamless guest experiences.
Diagnosed and resolved critical technical issues related to equipment, network, and systems, reducing operational downtime by an estimated 15%.
Coordinated comprehensive facility and maintenance operations, proactively minimizing equipment malfunctions and extending asset lifespan.
Monitored advanced CCTV systems and implemented security protocols, significantly contributing to hotel safety and asset protection.
Provided essential operational support during high-traffic guest periods and special events, maintaining high service standards and guest satisfaction.
Kendy Investment
|Manager
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Summary
Led daily business operations and supervised staff, driving productivity and ensuring high levels of customer satisfaction.
Highlights
Achieved rapid promotion from Staff to Manager within one year, demonstrating exceptional leadership and operational acumen.
Directed daily business operations, including supervising 5+ staff members and managing customer service, enhancing team productivity by 20%.
Oversaw comprehensive inventory control and reporting, optimizing stock levels and reducing operational costs by an estimated 10%.
Cultivated strong customer relations and ensured high service satisfaction, contributing to increased repeat business and positive brand reputation.
Implemented operational discipline and workflow efficiencies, streamlining processes and improving overall business performance.
Kendy Investment
|Staff Member
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Summary
Contributed to daily business operations and customer service, laying the foundation for future leadership responsibilities.
Highlights
Provided excellent customer service and supported daily business operations, contributing to a positive and efficient environment.
Assisted with inventory management and operational tasks, ensuring accurate record-keeping and smooth workflow.
Demonstrated strong initiative and reliability, which directly led to a promotion to a management role within a year.
Hope in God Store
|Sales & Operations Assistant
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Summary
Managed customer service and sales operations, ensuring efficient stock management and customer satisfaction.
Highlights
Managed all aspects of customer service and sales operations, consistently meeting daily targets and fostering customer loyalty.
Handled comprehensive stock management and record-keeping, ensuring inventory accuracy and optimal product availability.
Supported efficient daily business operations, contributing to a well-organized and customer-focused retail environment.
Education
West African Examinations Council
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High School Diploma Equivalent
General Studies
Languages
English
Certificates
Software Engineering Trainee
Issued By
3MTT Programme
Artificial Intelligence Prompt Engineering Training
Issued By
ALX
Hotel Management Training
Issued By
EDEME PRIME Hospitality